Information we collect
We collect the details you choose to provide, such as your name, username, email address, profile information, preferred racket sports, connections, and support messages.
When you use the app, we may store gameplay and product activity such as venues you view or save, match records, visibility settings, ratings, rankings, and basic device or diagnostic information.
How we use information
We use your information to run Net Set Go, show relevant player and venue experiences, calculate sport-specific ratings, maintain account security, respond to support requests, and improve the product.
Public match and profile choices are used to power rankings and discovery features according to the visibility settings available in the app.
Sharing and visibility
Some information may be visible to other players when you make it public in the app, including public profile details, public match results, and ranking information.
We do not sell personal information. We may share information with service providers that help us host, secure, analyze, or support Net Set Go, and when required for legal, safety, or fraud-prevention reasons.
Retention and control
We keep information for as long as it is needed to provide the app, meet legal obligations, resolve disputes, maintain security, and support legitimate business purposes.
You can contact us to request access, correction, deletion, or help with account data choices. Some match, ranking, or safety records may need to be retained where required to preserve product integrity or comply with law.
Security
We use reasonable technical and organizational safeguards designed to protect your information. No online service can be guaranteed to be completely secure, so please use a strong password and keep account access private.
Children
Net Set Go is not intended for children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.